This Shipping Policy (“Policy”) explains how BizOase handles order processing, shipping, and delivery. By placing an order on our website, you agree to the terms set forth below. Please read this Policy carefully before making a purchase.

Order Processing Times

• All orders are processed within 4–30 business days.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• If we experience an unusually high volume of orders, processing times may be extended by several additional business days.

Should there be a significant processing delay, we will notify you via email. BizOase is not responsible for delays caused by external factors beyond our control, such as supply issues, customs delays, carrier disruptions, or events of force majeure.

Shipping Times

International Shipping

Estimated delivery time: 4–30 business days.

Please note:

• Delivery times vary depending on the destination country, customs clearance procedures, and local postal services.

• All delivery times are estimates and are not guaranteed.

• BizOase is not liable for delays caused by customs, international transit, or any third-party carrier delays.

Tracking Information

• Once your order has been shipped, you will receive an email containing a tracking number.

• Tracking information may take several days to update, depending on the carrier and transit conditions.

• You can track your shipment using the link provided (Track Your Order – BizOase).

BizOase is not responsible for inaccurate or delayed tracking information provided by the shipping carrier.

Shipping Restrictions

Certain products may be subject to shipping restrictions depending on the destination country. These restrictions may include:

• Oversized or overweight items

• Items regulated or prohibited by customs or local laws

• Goods containing materials with shipping limitations

BizOase reserves the right to cancel orders that cannot be shipped due to legal, logistical, or carrier restrictions. A refund will be issued in such cases.

Damaged, Lost, or Delayed Shipments

BizOase is not liable for packages that are lost, damaged, or delayed during shipping. Once the package has been handed over to the carrier, responsibility for delivery lies with the carrier.

Damaged Packages

If your package arrives damaged:

• Please contact the shipping carrier directly to file a damage claim.

• Keep all packaging materials and the damaged items until the claim is resolved.

Lost or Missing Packages

BizOase is not responsible for:

• Packages marked as delivered but not located by the recipient

• Packages lost due to incorrect delivery information provided by the customer

If your package does not arrive within the estimated timeframe, contact us at bizoase@gmail.com. We will assist you as much as possible, but we are not liable for lost or stolen packages.

Delayed Shipments

Delays caused by customs, international transit, or carrier-related issues are outside our control. No guarantees or refunds will be provided for such delays.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information.
BizOase is not responsible for orders delayed, misdelivered, or returned due to:

• Incorrect or incomplete addresses

• Missing delivery details (e.g., apartment number)

• Customer errors during the checkout process

Any additional shipping charges incurred due to incorrect address information must be covered by the customer.

Returned Shipments (Undeliverable Packages)

If a package is returned to us due to:

• Incorrect address

• Failure to pick up the package from a pickup location

• Refusal of delivery

BizOase reserves the right to either:

1. Resend the order (additional shipping fees apply), or

2. Cancel the order (shipping fees are non-refundable).

Legal Disclaimer & Limitation of Liability

To the maximum extent permitted by law, BizOase is not responsible for:

• Carrier-related delays, errors, or failures

• Customs holds, inspections, or fees

• Damage occurring during transit

• Indirect or consequential damages, including loss of profit or business

• Delays or failures caused by events outside our control (force majeure, natural disasters, strikes, political issues, etc.)

All risk passes to the customer once the order has been transferred to the shipping carrier.

Contact Information

If you have questions about your order or need assistance, please contact us:

📧 bizoase@gmail.com

We will do our best to support you within the limits described in this Policy.